Phone:
01506 432977
Address
Unit 1, Almondbank Centre
Shiel Walk
Livingston EH54 5EH
Appointments: We have a limited number of appointments available on Mondays, Wednesdays and Fridays.
Contact us on 01506 436132
Visiting Us
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Visiting Us
What to bring to a bureau
You should not delay seeking advice even if you haven't got all the information listed below. In some cases there may be only a limited time in which to take certain action.
When you visit a Citizens Advice Bureau for advice it is important that the adviser who deals with your problem has as much information about your case as possible. It may take longer to deal with your case if you cannot provide the relevant information.
This page gives you an idea of the kind of information it's useful to bring with you. If you haven't got everything that's shown, don't worry - bring as much as you can find.
- Details of your income
- Details of all those that you owe money to (creditors)
- Copy of original agreements
- Copy of any court papers
- Proof of income
- Wage slips/benefit/tax credit details
- Details of household expenditure/bills (food, utilities, etc)
- Copy of the latest correspondence you have received
- Tenancy agreement/letters from your landlord (for rented accommodation)
- Mortgage details (if applicable)
- Title deeds (for owner occupiers)
- Proof of income
- Wage slips/benefit/tax credit details
- Employment contract
- Details of any disciplinary/grievance/dismissal issues
- Any recent letters from employers
- Staff handbook
- Copy of employment tribunal applications (if relevant)
- Proof of income
- Wage Slips/benefit/tax credit details
- Full details of the goods or services causing the problem
- Copy of any contracts/credit agreements
- Any recent letters in connection with the problem
- Proof of purchase
- Proof of income
- Wage slips/benefit/tax credit details
- All letters from Home Office
- Passport (if applicable), details of any visas or permits
- Proof of income/NASS support
- Wage slips/benefit/tax/credit details
- Any paperwork/letters relating to the issue
- Copy of original agreements
- Proof of income
- Wage Slips/benefit/tax credit details
- Copy of divorce papers
- Court documents or legal agreements
- National Insurance number
- All letters from government departments, such as the Department for Work and Pensions (DWP) e.g. Jobcentre Plus, Pension Service, or the local authority
- Decision letters that you are not happy with or wish to challenge – this is essential
- Proof of income: wage slips/benefit/tax credit/details
- Bank statement (latest copy)
- Details of any savings
- Tenancy agreement/mortgage details
If you would like us to check that you are receiving the benefits and tax credits to which you are entitled, please bring the following information for everyone living in your home.
- Dates of birth
- Employment status (including whether employed or self employed)
- Number of hours worked
- Gross income from employment for last tax year – April 6 to April 5 (A P60 form will provide this, or if self employed, last year’s accounts)
- Gross income for this year. Payslip is preferred. Estimate if self employed
- If you are receiving benefits at present, please bring all the benefit award letters
- Child care costs. Please bring something to show that the carer is fully approved along with how much you pay them
- Investment income. Details of investments and latest interest payments. Bank statements may be the best way to show this
- Rental agreement or current mortgage repayment
- Council tax bill
Any paperwork/letters/other correspondence relating to the issue.
Other locations
Address
Ashgrove Group Practice
Ashgrove
Blackburn EH47 7LL
Opening Times
Monday 9.30 - 12.30 (every second Monday - by appointment only) The service is only available for those registered with the Practice. Appointments can be made by telephoning the Community Health Reception Desk on 01506 654965. Telephone advice is not available from this service.
Address
Strathbrock Partnership Centre
189A West Main Street
Broxburn EH52 5LH
Find on Google Maps
Opening Times
Wednesday 9.30am - 12.00 pm (By Appointment Only)
Call 07718003645 to arrange an appointment.
This Outreach Service is available to registered patients of the practice and is by appointment only.
Address
Carmondean Health Centre
Livingston EH54 8PY
Opening Times
Monday 9.30 - 12.30 (every second Monday - by appointment only)
Call 07598402583 to arrange an appointment.
The service is available for those registered with the Practice and is by appointment only.
Address
Dedridge Medical Group
Nigel Rise
Dedridge EH54 6QQ
Opening Times
Thursday 9.30am - 12.30pm (every second Thursday by Appointment Only) Call 07395467532 to arrange an appointment The service is available for those registered with the Practice and is by appointment only.
Address
West Calder Medical Practice
65 West End
West Calder EH55 8EJ
Opening Times
Tuesday 9.30am - 12.30pm (by appointment only)
Call 07395467531 to arrange an appointment.
The service is available for those registered with the Practice and is by appointment only.
Address
Linlithgow Community Development Trust
7 The Vennel
Linlithgow EH49 7EX
Opening Times
Advice by appointment only. Please email [email protected] or call 07596075516 to arrange an appointment.
Address
Stoneyburn and Bents Future Vision Group
4a Main Street
Stoneyburn EH47 8BA
Opening Times
Thursday 10.00am - 12.30pm
Please telephone 07395467531 to arrange an appointment.
Address
3a The Centre
Almondvale South
Livingston EH54 6NB
Opening Times
Thursday 12 noon - 2.00pm every second Thursday, appointments only Friday 12.00 - 2.00pm last Friday on the month, appointments only. Please telephone 07712012578 to arrange an appointment
Address
Whitburn Community Development Trust
61 West Main Street
Whitburn EH47 0QD
Opening Times
Tuesday 9.00 am - 3.00 pm (by appointment only)
Wednesday 9.00 am - 3.00 pm (by appointment only)
Thursday 9.00 am - 3.00 pm (by appointment only)
Call on 07784 043091 or 01501 748708 to arrange an appointment.
Address
Fauldhouse & Breich Valley Community Development Trust
The Hub, 10 Main Street
Fauldhouse EH47 9XH
Opening Times
Wednesday 9.00-16.00 Please telephone 01501 773699 or 07596075507 for information
Address
6 West Main Street
Whitburn EH47 0QZ
Opening Times
Tuesdays 9.30am- 3.30pm Drop-in